FAQ
WHAT IS YOUR RETURN POLICY?
At MLS Aquatics , we have a return policy of unopened items or damage / faulty within 5 days from purchase date.
Please feel free to contact us via email to arrange if needed thanks.
HOW LONG WILL IT TAKE TO GET MY ORDER?
We understand that you are excited to receive your order! We strive to process and dispatch all orders within 1-2 business days. Once dispatched, the delivery time depends on your location and the shipping method chosen during checkout.
DO YOU SHIP INTERNATIONALLY?
Yes, we offer international shipping to many countries. During the checkout process, you can select your preferred shipping option and see the associated costs. Please note that customs fees and import duties may apply, and these are the responsibility of the recipient.
WHAT ARE THE PAYMENT OPTIONS?
We accept various payment methods including credit or debit cards, PayPal, and other secure online payment gateways. All transactions are encrypted and secured to protect your financial information.
HOW DO YOU SAVE MY DATA?
Protecting your personal information is important to us. We utilize industry-standard security measures to safeguard your data. This includes encryption, secure storage, and regular security audits to ensure compliance with data protection regulations.